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Karl Burges

Executive Vice President Operations

karl.burges@InfoTelesys.com (831) 476-4300

INTRODUCTION:

With over 30 years of senior and executive level experience in the information systems and voice/data communications industry, Mr. Burges is on of the Industries leading Information Technology Operations Experts.  His primary areas of focus are in world-class manufacturing and sales support operations.  Mr. Burges previously worked actively with the Founder in strategically advising Bell Canada and Netscape.

As a former CIO of Motorola, and in other executive posts, Mr. Burges has been fully responsible for the direction, system integration, and implementation of innovative solutions satisfying enterprise needs for domestic and international operations at some of the industries leading organizations, including Motorola, International Telephone and Telegraph Corporation, GTE and General Electric.

KEY EXPERTISE:

·        Installing Quality Management within the business process to achieve total customer satisfaction.

·        Reduced Total System Costs through: Total Cycle Time Management: Six Sigma quality: Best in Class Process

·        Strategic Roadmapping Process: Eliminate white spaces: Identify value added functions: Review organization as a system (input, process, output)

·        Strategic Partnership in Growth: Earlier supplier involvement: Schedule sharing

·        Cycle time Benchmarking: benchmarking best in class: Basic baselinG establishment

·        Supply Management Measurement: Establish metrics: Flow charting of Suppliers: First time yields

·        Continuous monitoring of suppliers: Six Sigma plotting for all suppliers

EXAMPLES OF PAST PROFESSIONAL EXPERIENCE:

 Associate Principal: EDS Management Consulting Services

Primary focus supporting Electronics Industry Practices

 Vice President and Director Computer Operations, Systems and Voice Data Communications; Vice President Customer Order Fulfillment Systems: Motorola

14 years as an executive with the Motorola Corporation, providing leadership and direction for 260 professional direct reports at Motorola with an operating budget of $120 Million in addition to 138 professionals within the reporting subsidiaries of GEG, CODEX, AIEG and CORP.

Responsible for the management and operation of Motorola's three major data centers located in Schaumburg IL, Pheonix AZ and Hong Kong.  Motorola's data centers are linked by redundant T1/T3 circuits utilizing Satellite and under sea cable, providing pervasive network connectivity and architectural standards supporting effective utilization of 50,000+ distributed computers.  The network includes Peer to Peer systems, E-mail, Engineering Computing, Technical Design Centers and Library Access and has been responsible for large cycle time reductions in Motorola's business process.

Implementation and conception of Motorola's Advanced Transport System (MATS) data and telecommunications network which has been recognized by independent auditors such as Coopers & Lybrand as being world class in concept and technology.

Designed, Developed, Staffed and Implemented Motorola's world class, totally integrated order fulfillment system.  The systems takes the first customer proposal and electronically guides the document through the entire process of pricing, discounting, ordering, manufacturing, shipping and billing.

Led the major desigh, development and implementiaion effort for Motorola's land Mobile Products Sector's state of the art, Integrated On-Ling manufacturing System which monitors and tracks orders from

Motorola's CEO quality award for exceptional computer uptime & 40 fold improvements in quality

Motorola's Worldwide Serving Customer Best award

 Director of Management Information Systems; Senior Manager Information Systems; Manager Data Processing Application: International Telephone and Telegraph Corporation

Managed many diverse projects, and the evolution of the Information System Function from batch processing system, through on-line processing to a state of the art business system.  Responsible for the design, development and implementation of ITT's state-of- the-art sales and marketing support system, which included 52 distributed strategic locations throughout the U.S. and Canada.

 Manger Operations; Manager Systems and Procedures: GTE Sylvania Electronic Systems Division
Operations Manager: GTE Cable Television

Responsible for review, investigation, analysis and evaluation of all systems and applications.

Served as operations manager for GTE's cable television venture in New England.

Led the division's successful defense of the challenge by Defense Agency Audit Group claim for 15 million dollars

 Senior Systems Designer: General Electric Aerospace Instrument Division

Responsible for major retrofit of key rapid response competitive information systems.

 Senior Instructor: IBM's Service Bureau Corporation

Computer hardware and systems application instruction.

 

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